Sustainable Volunteering at Maidstone Museum & Bentlif Art Gallery
Museum Name
Maidstone Museum & Bentlif Art Gallery
Museum Contact
Samantha Harris (Collections Officer), Lucy Shipp (Learning Officer), Irene Hall (Customer Services Manager)
Title of Project
Sustainable Volunteering at Maidstone Museum & Bentlif Art Gallery
Dates
July 2013 - February 2014
What was the Project aim(s)?
Objectives for the project:
- Having a clear volunteering strategy that can demonstrate the value of involving volunteers to senior managers and the Council
- Get buy in and support from senior managers to manage culture change and recognise the resource implications of involving and managing an increasing number of volunteers across all departments – specifically in the Front of House service which is imminent and where staff have concerns about job substitution
- Raise awareness of good practice in volunteer management.
What was the impact of the project?
They made significant progress towards their objectives
- Increased resources e.g. laptops so that more volunteers can be recruited in collections
- A timetable for recruitment of ‘Meeters and Greeters’ in the Front of House team
- Recruitment of volunteers into roles within the Education and Learning department
- Updating the Museum’s Volunteer Handbook to make it more accessible and relevant at different stages in the volunteer journey
- The possibility of a Volunteer Co-ordinator is being discussed with senior management.
Overall Cost of Project
£2,500 (a quarter of the overall Kent-wide project costs)
Download the full project report below:
Download Kent_Sustainable_Volunteering_Project_Report___Feb_2014.pdf...